CUSTOMER SERVICE CENTRE

The costs associated with being unable to access properties can spiral out of control which is why we established our dedicated customer service centre

We now have an enviable client base of councils, housing associations and private landlords, who have come to rely upon the friendly but professional service our team of operators provides.

We can take responsibility for any or all of the process from scheduling appointments to handle incoming enquiries. We can even act as your emergency helpline and provide you with your own dedicated phone number.

And if it's a problem that has to be responded to quickly, our customer service operators can track the location of our entire fleet via satellite to determine which teams are closest and divert resources accordingly.

Our customer service centre has been instrumental in creating one of the most efficient and effective operations around saving our team hundreds of man hours every year – but most importantly saving our clients money.

Contact us now to discuss how our customer service centre can help your organisation.